Internet Of Things [IoT] In Tourism Solutions And Benefits
The IoT has led to significant advances in all sectors, becoming a technology that brings many solutions and benefits. Therefore, it is necessary to know the implication of the Internet of things in tourism. Would you like to know the opportunities that the IoT offers to the tourism sector?
IoT Solutions In Tourism
The IoT allows companies included in the tourism sector to optimize their resources and costs while fully adapting to the target audience’s needs. Thus, we can highlight the IoT solutions in tourism that will have the most expansion in the future.
Interaction With The Hotel Room
More and more users expect that their hotel room can be configured entirely according to their tastes, modifying any element to enjoy their stay easily. In this sense, the Internet of Things allows the guest to interact with all the objects in the place, giving instructions to regulate the light, control the temperature, turn on the television or lower the blinds, among many other options. Likewise, an electronic key can be sent to the client’s mobile from the hotel, facilitating check-in and check-out while maintaining greater security for access to the room.
Through the IoT, we can also collect a massive volume of data on the behavior of travelers, which will help us offer services that are much more appropriate to their interests, thus improving the quality of their stay. Knowing customers in-depth will help design specific offers and strategies for each target, increasing hotel sales and achieving user loyalty. According to the target audience’s preferences, a series of activities or others will be recommended, where the probability that they decide to contract the service is the highest possible.
Suitcases are essential elements every time we travel. For this reason, the Internet of Things has also opted to digitize these resources and facilitate the entire process in which we must carry our luggage. In this way, through sensors located inside the suitcases, we can know at all times what its weight is, where it is, or even if any compartment has been left open. Through our mobile, we can control all this information and make decisions about it, avoid the loss of luggage, close the available sections, or know if we have to check in our suitcase.
Another solution for the Internet of Things in tourism is predictive maintenance. Thanks to the sensors, we can discover possible failures that will take place in the hotel, having the opportunity to solve the problem before it even happens. This will allow us to have the facilities in the proper condition, offering customers an absolute quality service and saving all the cost of a breakdown.
Benefits Of IoT In Tourism
The application of the Internet of Things in tourism will cause the sector to become much more competitive, with more means to improve the user experience, automate processes and increase the benefits and results of tourism businesses. In addition, the accommodations will optimize their resources, retain customers, exceed the expectations of tourists during their stay, facilitate the performance of multiple tasks and raise the quality of their offers.
As has been observed throughout the article, the IoT allows tourism companies to get to know their customers in greater depth, personalizing the services offered and increasing the profitability of the companies. What did you think of this post about the Internet of things in tourism? Do you know other benefits that this technology can offer to this sector?