Tell-tale Signs Your Water Bill is Bust

Tell-tale Signs Your Water Bill is Bust

With everything this past year has thrown at us, for anyone running a business, it has never been more important to get a grasp on bills and what you could or should be paying. If you’re running a business where there are less staff in or reduced customer footfall, you should have seen a sharp downward trend in how much water is being used.

But are your water bills reflecting that? Have they gone down at the same rate, or is your water provider suspiciously quiet while bills stay the same? I’m no expert in water services, but I know some people who are. Thanks to the lovely people at Castle Water, here are some of the tell-tale signs your water is bust, and what to do about it.

Your meter is an old TV

Remember the days when your television was just as wide as it was long? And it had a seemingly indestructible glass front that could always be fixed by a quick knock on the side of the box? It wasn’t so long ago that we were in the age of analogue, and while there’s nothing wrong with a little nostalgia from time to time, you shouldn’t expect the same from your water meter.

If you have a meter which isn’t automatically sending usage information to you and your provider, you could be in the position of literally throwing money down the drain. Digital meters help provide accurate measurements and dramatically lower bills if you’re getting charged a hefty amount for assumed usage. Ask your supplier if they will update your meter for free or help provide financial assistance to get a new one installed.

Your bill is gobbledygook

Are you afraid of opening water bills, not because of what your total will be, but merely down to the fact that your bill has so many different charges and figures that you can’t work out what you’re paying for?

For me, this is the biggest red flag that a water company could be having you on. If you have the time, pull out recent bills and read through every single charge to see if it makes sense. Spot any recurring charges that you’re sure of, or have fees that look suspicious? Circle them and call up your provider, asking them to explain what everything means. You might find they are charges for services you don’t need or have stopped using, or that your wastewater fees are higher than they should be.

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You were never told what to do

Imagine ordering a pizza to get delivered, and the toppings all arrive separately for you to figure out? While it might be a great way to get a pizza just how you want, you wouldn’t want vital services provided in the same way. If your water provider is incredibly passive and never seems to assist, ask them why not. Most should offer complimentary services or the means to contact companies which can help improve water efficiency. Anything less than this is a cop-out on their end.

So your water bills could be better. What do you do?

Now that you know what to look out for, and you may be in the position where water bills are indeed a bit out of whack, I recommend visiting For any business in the UK, you have the right to switch water companies without any complaints or your provider dragging their feet. Have a quick chat with the team at Castle Water and see if savings are afoot!

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